home service insights

Across Colorado, home service companies are in the middle of a major shift. Customers aren’t just buying repairs anymore—they’re buying trust, convenience,  and long-term value . Smart tech, sustainability, and digital-first experiences are rewriting how homeowners choose who they let into their homes. Here’s what’s trending right now—and how contractors across the Front Range can stay ahead. 1. Smart Home Tech Is the New Normal Homeowners expect connected systems: smart ther

Running a service business in Colorado comes with unique opportunities and challenges.

If you run a plumbing, HVAC, electrical or roofing company, you know that leads, jobs and revenue matter. But are you tracking the right  numbers to grow consistently? Many home-service businesses focus on vanity metrics—website visits, social media likes—but miss the data that actually drives decision-making and ROI. According to the industry, the metrics that matter most are those linked directly to profitability, efficiency and repeat business.   At FRM, we advocate a “les

If you’re running a plumbing, HVAC, or electrical company, you’ve probably heard people throw around terms like CPL  and CPA  when talking about marketing performance. But most agencies never explain what they actually mean — or why they matter. Here’s the truth: confusing these two metrics is one of the fastest ways to waste money on ads. CPL (Cost Per Lead)  shows how much it costs to get someone to raise their hand. CPA (Cost Per Acquisition)  shows how much it costs to tu

Introduction Colorado Springs is one of the fastest-growing housing markets in the state, with new subdivisions expanding on the north...

Introduction Running a plumbing business in Denver isn’t just about fixing leaks and unclogging drains. The competition here is...

If you’re a home service business owner, chances are you’ve said this before: “I’ve tried marketing, but it didn’t work.” You’re not...