Most HVAC and plumbing contractors didn't get into the business to manage software. But AI is showing up in home services whether you're ready or not — and the shops using it are booking more jobs without adding headcount. This isn't about robot trucks or science fiction. It's about practical tools that answer calls at 11pm, follow up on leads before they go cold, and help your dispatcher move faster. Here's what's actually working right now — and where the hype falls short.